All major credit cards are accepted through secure payment processor ESCROW.
Warranty and Guarantee:
· 12 months Warranty. Buy with confidence!
· If you are not satisfied when you receive your item, please return it within 14 days for a replacement or money back. Please contact me before you return it.
· If item is defective in 3 months, We will send you a replacement without extra charger, or offer refund after we receive the defective item.
· If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you have to pay the extra shipping fee.
· We are not responsible for any custom duty or import tax.
· We will leave POSITIVE FEEDBACK after receiving the payment. Please contact us if you are not satisfied with the item after receive it.
· All emails will be answered within 1 business day. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.
· Serious Buyer Only! Please place bid only if you agree with all the terms.
· Q:How do I pay for my purchase?
A: we accept the following payment methods: cridet card; moneybooker;T/T;western union.
· Q:How much does it cost to ship to my country?
A:Package less than 2 Kg will be shipped by China Post Airmail which is free shipping to the global .
· Other countries and package over 2 Kg, buyers have to afford entire shipping cost.
· Q:Is there any tracking Number for my item?
A: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.
· Q:Does this product come with retail package?
A: We have declared the packing detail on the description of each product, please check it, thank you!
· Q:I am a reseller,I would like to buy many pieces of your item, what’s the wholesale price?
A: Hi,thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
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We are proud to offer international shipping services that currently operate in over 200 countries worldwide. We strive to bring our customers the best value and service we can offer, and will continue to do our best to meet their needs.
Packages will be shipped by ePacket when possible, or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. PLEASE BE PATIENT. OUR PRODUCTS SHIPPED FROM CHINA MAY TAKE FROM FOURTEEN TO TWENTY ONE BUSINESS DAYS TO REACH YOU.
We ship to over 200 countries around the world. However, there are some locations we are unable to ship to. If you are located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.